Volunteer

Volunteer with Quality Care

At Quality Care, we welcome compassionate and committed volunteers from all backgrounds. Our volunteers play a vital role in ensuring that patients and families feel supported during the end-of-life journey. Volunteers contribute in a variety of ways — from brightening patients’ days with a visit from a licensed therapy animal to being there in the final hours of their lives.

One thing all of our volunteers have in common is a profound sense of empathy. They know that often, it’s the simplest things that can turn someone’s day around — sharing a smile, listening to a story or offering comfort at a difficult time.

Whether you’d like to engage directly with patients or prefer a back-of-office position, there are many ways to find meaning and fulfillment as part of our volunteer community.

Administrative Volunteers

Our administrative volunteers work remotely or from our central location in Bingham Farms. They assist with filing and data entry, prepare admission and marketing packets, and generally help maintain seamless and efficient operations.

Patient Volunteers

Our patient volunteers provide companionship and connection to patients and their families. These individuals visit our facilities to read to patients, listen to their stories, play games and offer a friendly and caring presence when it is needed the most.

Animal Companions

Owners of licensed therapy animals or trained and screened pets can volunteer to bring their furry friends to visit one of our facilities. Animals have a remarkable ability to raise spirits, and these visits provide a therapeutic and uplifting experience for our patients.

Make a Difference: Volunteer with Us

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Frequently Asked Questions

Want to learn more about volunteering with Quality Care Hospice? Below, we’re sharing answers to some common questions. For more information on our volunteer positions, contact us directly. A member of our team will be happy to help!

What qualities does a volunteer need to possess?

The most important quality for any volunteer to have is empathy. Our volunteers provide critical emotional and social support to patients and families. Anybody who has visited with a neighbor or loved one — or appreciates the importance of communication and compassion — will likely be a good match for one of our volunteer programs.

How many volunteer positions are available with Quality Care Hospice?

We are always looking for new volunteers to join our community. Volunteering can be an excellent way to build relationships and feel a deeper sense of purpose and connection to others.

Why are volunteers important to hospices?

Volunteers bring experiences and perspectives outside the scope of professional staff, contributing to a supportive, warm atmosphere for patients. The law recognizes this fact. Hospice care is a Medicare benefit, and the law stipulates that, in a hospice environment, 5% of total patient care hours must be volunteer hours. Every Medicare-certified facility in the U.S. must meet this requirement.

How can potential volunteers get started?

To register your interest in becoming a hospice volunteer, fill out an application form, and a member of our team will be in touch. To begin volunteering, you must undergo a background check and be screened for tuberculosis (TB). This ensures that vulnerable patients are protected from infection.

Is training provided to new volunteers?

Yes, Quality Care Hospice provides comprehensive training to all new volunteers. Our training is a mandatory part of our onboarding process. It is designed to help you understand our model of care and build the skills you’ll need to navigate the unique challenges — and enriching rewards — that come with hospice care.

Where will volunteers be based?

Our facilities cover the Ypsilanti to Flint region and the Greater Grand Rapids area. When you apply to volunteer, you’ll be asked to note your travel preferences. Administrative volunteers are based in our Bingham Farms office. If you prefer to volunteer from the comfort of your home, we also offer remote administrative placements.

Quality Care Volunteer Map